I see that you have already attempted a System Restore which failed. I understand that you are unable to login since the Login Box does not show up. A really great platform for posting all your questions and finding solutions. A while ago a friend who is an IT professional did look at my background processes to see why my computer was slow, but I don't recall him stopping any system processes, and this was not immediately before this issue occured anyway. The only other thing is I was away and did not use the computer for a few weeks, but that is not unusual.ĮDIT: I have tried system restore but that is not working either - at the end of the process I get a dialogue box saying it could not be completed due to an unspecified error during restore
I did not take any actions like downloading/updating software before the issue. for the solutions suggested on other posts. For me it is on start up, meaning I can't log in at all and access settings etc. I have seen a similar issue resolved on other posts except on those the issue only occurs after waking from sleep.
The touchscreen, touch-pad, mouse and keyboard are all working.
When starting up, after hitting any key on the screen with today's date which would normally cause the password prompt to appear, there is no text box to type in a password or pin, the sign-in screen is just the background pic and three items in the lower right: network, accessibility and power.